Beyond Best Practice

Beyond Best Practice explores a practitioner's work at self-development. It tells the story of discovering the many ways that the service user's voice can inform and improve services at all levels.

Birgit Valla is a Norwegian clinical psychologist and leader of a mental health service for children, families, adults and people with addictions and substance abuse, which is developed based upon the feedback from the people seeking help. Valla is also a writer, lecturer and public speaker. David Prescott has worked in the field of treating sexual abuse for 34 years and has produced 18 book projects in the areas of abuse and psychotherapy. He lectures around the world is the recipient of two lifetime achievement awards from international organizations. He is a Senior Associate for the International Center for Clinical Excellence.

Foreword: Coming Back from the Dead Scott D. Miller; Preface David S. Prescott; Preface Birgit Valla; Chapter 1: How Effective Are We Really?; Chapter 2: Knowledge; Chapter 3: Feedback; Chapter 4: After Feedback Comes Practice; Chapter 5: Improving as a Therapist; Chapter 6: Improving the Organisation; Chapter 7: Listen!; Chapter 8: Beyond Best Practices; Epilogue Birgit Valla; Epilogue David S. Prescott; Index