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This book is a practical guide for managers to increase and support employee engagement through stronger performance management tools and techniques.
Edward M. Mone has more than 30 years of corporate experience in career, leadership, and organization change and development, and has been a lecturer in the College of Business and School of Professional Development at the State University of New York at Stony Brook, USA for more than 10 years. Manuel London is Dean and Distinguished Professor of Management in the College of Business, State University of New York at Stony Brook, USA. He holds a PhD in Industrial and Organizational Psychology from the Ohio State University. He writes and conducts research on performance management, leader development, and team learning.
Preface. 1. The Performance Management Process and Employee Engagement. 2. Understanding Performance Appraisal. 3. Building a Climate of Trust. 4. Setting Meaningful and Effective Goals. 5. Meeting the Feedback Challenge. 6. Recognizing Employee Performance. 7. Learning about 360-Degree Feedback. 8. Coaching for Success. 9. Managing Employee and Team Learning and Development. 10. Managing and Preventing Employee Burnout. 11. A Closing Look at Performance Management and Employee Engagement.