Capturing Value in Digital Health Eco-Systems

The United Nation's Sustainable Development Goals call for the establishment of Good Health and Well-being and target a universal digital healthcare ecosystem by 2030. However, existing technology infrastructure is ineffectual in achieving the envisioned target and requires massive reconfiguration to achieve its intended outcome. This book suggests a way forward with fair and efficient digital health networks that provide resource efficiencies and inclusive access to those who are currently under-served. Specifically, a fair and efficient digital health network that provides a common platform to its key stakeholders to facilitate sharing of information with a view to promote cooperation and maximise benefits. A promising platform for this critical application is 'cloud technology' with its offer of computing as a utility and resource sharing. This is an area that has attracted much scholarly attention as it is well-suited to foster such a network and bring together diverse players who would otherwise remain fragmented and be unable to reap the benefits that accrue from cooperation. The fundamental premise is that the notion of value in a digital-health ecosystem is brought about by the sharing and exchange of digital information. However, notwithstanding the potential of information and communication technology to transform the healthcare industry for the better, there are several barriers to its adoption, the most significant one being misaligned incentives for some stakeholders. This book suggests among other findings, that e-health in its true sense can become fair and efficient if and only if a regulatory body concerned assumes responsibility as the custodian of its citizens' health information so that 'collaboration for value' will replace 'competition for revenue' as the new axiom in delivering the public good of healthcare through digital networks.

Felix Lena Stephanie has a PhD in information studies from Nanyang Technological University, Singapore. She has over 25 years total work experience spanning the areas of marketing research, consultancy, information technology, teaching and training. A certified Project Management Professional (PMP), Agile Certified Practitioner (ACP) and Certified Scrum Master (CSM), she has successfully managed several research and IT projects in her career. As a project management instructor, she has trained thousands of mid to senior level managers from diverse backgrounds and cultures. Lena is currently a Director at Knowledge Allies Pte Ltd, a project management training and consultancy fimr and also lectures at Nanyang Technological University and SP Jain School of Global Management, Singapore. Ravi S. Sharma is a Professor of Technological Innovation at Zayed University, United Arab Emirates and Founding Director of the Centre for Inclusive Digital Enterprise - CeIDE. He received his BSc (Com Sci, Math & Econ) from Brandon, MSc (Com Sci) from Regina and PhD (Management Sciences) from Waterloo. His teaching, consulting and research interests are in digital platforms and eco-systems; typically using action design research on use-cases of digital transformations to develop lessons learnt and best practices. Ravi is a Senior Scholar of the Association of Information Systems, Fellow of the Institution for Engineering & Technology and a Chartered Engineer (UK).

1. Introduction to Digital Health 2. An Overview of Emerging Digital Health Informatics* 3. Review of Key Concepts and Methodology 4. Conceptual Model of E-Health Eco-System 5. Within-Case Analysis of Singapore's NEHR 6. Within-Case Analysis of the US' Hitech 7. Cross-case Analysis and Findings 8. Discussion and Conclusions