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This book is designed to teach managers and other key stakeholders how to use IT processes to modernize their HR systems through the use of AI, IT, and other empirical methods. The book focuses on systemic issues related to hiring, employee management and compensation and provides readers with detailed information regarding HR protocols, IT related issues and workplace culture. Readers will be able to compare their current HR system to the authors' proposed 21st century model and they will discover which HR processes they will need to retool in order to modernize their system. Readers will also learn about the benefits of upgrading their HR.
Anthony Hopper has worked in the healthcare industry for over a decade. During the course of his healthcare career, he has spent time with both small healthcare organizations and hospital systems. He has held a number of different positions at these organizations, including analyst and upper-management-level jobs. He also has experience in health policy via an internship with the Center for Studying Health System Change.
Anthony most recently served as a business development officer for Rapid Improvement, Inc. This company utilizes an artificial intelligence algorithm and a unique, one-question survey technique to translate text-based complaints into quantifiable data. He still maintains an affiliation with this company.
Anthony is currently a full-time instructor at ECPI University's Emerywood campus, located in Richmond, Virginia. He recently coauthored an article on sentiment analysis that appeared in the Journal of Health Organization and Management. He has an M.A. in English from the University of Virginia and an M.S. in Health Systems Administration from Georgetown University.
A Look at the Changing Face of Healthcare. The Digital Revolution and Its Relevance to Healthcare Companies' HR Practices and Infrastructures. Healthcare HR at the Crossroads. A Review of Six Employment Methods. Suggestions for Improving a Healthcare Organization's Direct Hiring Systems. Improving Management's Ability to Identify, Develop, and Promote Internal Talent. Ideas That Managers and Executives Can Use to Increase Employee Satisfaction. Unique HR and IT Challenges Facing Rural Hospitals and a Guide to Tackling These Issues. A Review of Key Topics and a Look at Future Trends.
