Und dann auf "Zum Home-Bildschirm [+]".
Stöbern
genialokal zum Startbildschirm hinzufügen
Installieren Sie die genialokal App auf Ihrem Startbildschirm für einen schnellen Zugriff und eine komfortable Nutzung.
Installieren Sie die genialokal App auf Ihrem Startbildschirm für einen schnellen Zugriff und eine komfortable Nutzung.
Innovation and Best Practices in Hospitality and Tourism Research contains 71 accepted papers from the Hospitality and Tourism Conference (HTC 2015, Melaka, Malaysia, 2-3 November, 2015). The book presents theup-and-coming paradigms and innovative practices within the hospitality and tourism industries, and covers the following topics:Mana
Salamiah A. Jamal, Salleh Mohd Radzi, Norzuwana Sumarjan, C.T. Chik, Mohd Faeez Saiful Bakhtiar, all Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, Malaysia.
Preface; Hospitality management: Service failure recovery in the restaurant industry: A proposed methodology using experimental-based design; Students' satisfaction towards the counter service quality at university accommodation in UiTM, Shah Alam, Malaysia; Queuing management: Installation of distractions towards customer satisfaction; Proactiveness approach towards independent restaurant performance; Perceive quality, memorable experience and behavioral intentions: An examination of tourists in National Park; Student satisfaction towards Caffé Giunto; Value of services: The psychology of queuing satisfaction; The outcomes of minimum wage implementation in Langkawi hotels; Effects of Perceived Supervisor Support (PSS) towards employees' intention to leave a job; Modelling Importance Performance Analysis (IPA) to improve service quality of luxury hotels; Work variables and work-family conflict: How does it affect the hotel managers in Malaysia? The influence of Entrepreneurial Orientation (EO) on restaurant business performance; Emotional labor and job performance: A case study of receptionists in Carlton Holiday Hotel and Suite, Shah Alam, Selangor; The effect of physical environment on behavioral intentions through emotions: A case of five star beach resorts in Langkawi, Malaysia; The intention of Malay restaurant operators to adopt Mamak restaurant strategies; A preliminary study of the relationship between Oneworld perceived value and passenger satisfaction; Hospitality & tourism marketing; Tourism Management; Technology & Innovation in Hospitality and Tourism; Environmental management in hospitality and tourism; Gastronomy and foodservice management; Relevant areas in hospitality and tourism.
