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An award-winning
conflict consultant offers a new path to take when agreement and collaboration
seem impossible, and teaches us that when conflict resolution fails, we can
achieve freedom instead—even without others’ cooperation. A founding CEO and his top salesperson are engaged in a
heated clash over her compensation package. A mother and daughter are locked in a nasty cycle of blame
and attack. A high-profile executive team is struggling with aggressive
political infighting. In all these cases, every effort to talk it out has been
unsuccessful. Where can you turn when your attempts to resolve conflict
fail? Most approaches emphasize collaboration. You are supposed to sit down,
calmly talk through your differences, and find a solution. But what if nothing
seems to work, no matter what you do? When situations resist resolution,
the Optimal Outcomes Method teaches us conflict freedom. This innovative method, based on Dr. Jennifer
Goldman-Wetzler’s training at the Program on Negotiation at Harvard Law School,
two decades as a consultant to Fortune 500 and high-growth CEOs and senior
teams, grassroots work with Middle East leaders, US government-funded research
on terrorism, and her popular course at Columbia University, Optimal Outcomes reveals eight groundbreaking practices
proven to help people everywhere free themselves from conflict. With inspiring
stories from clients, students, and Dr. Goldman-Wetzler’s own life lighting the
way, you’ll learn to observe complex situations with clarity, access your shadow values (things you really care
about but have been unwilling to admit), and take bold, simple, surprising
action.
Optimal Outcomes blends mindfulness, Jungian psychology, and practical,
step-by-step advice to free anyone from seemingly impossible conflict. Applying
the practices, you’ll reach your Optimal Outcome—which may be vastly different
from what you originally imagined, but more satisfying than you ever dreamed
possible.
Dr. Jennifer Goldman-Wetzler is the founder and CEO of Alignment Strategies Group, the premier New York–based consulting firm that counsels CEOs and executive teams on how to optimize organizational health and growth. As a keynote speaker at Fortune 500 companies, public institutions and innovative, fast-growing startups, she inspires audiences of all kinds, including those at Google, Harvard and TEDx, and in her popular course at Columbia. A former counterterrorism research fellow with the US Department of Homeland Security, she is a graduate of Tufts University and holds a Ph.D. in Social-Organizational Psychology from Columbia University.
