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Fearless Feedback is highly practical, relatable, and tactical. This is not a book on why feedback is important. You already know it is. This is a book focused on the how: how to have meaningful feedback conversations while preserving your relationships. The tools in this book come from real experience, not just theory. Fearless Feedback teaches frameworks that are easily repeatable, making this a book that you can flip open whenever you need, get a refresher, and jump purposefully into an effective feedback conversation. Most managers were never taught how to give feedback. They were promoted because they were good at their jobs - and then handed a team and expected to figure out the rest. This book is for the manager who wants to share feedback and is committed to doing it well. This is for the manager who puts off feedback conversations out of fear for how the other person will react. This book is for the manager who feels awkward and unsure about how to bring up a feedback conversation. From first-time manager to seasoned manager, the worries, assumptions, and self-doubt that persist in the area of difficult conversations does not discriminate based on title and level. You'll also get real guidance to the questions most leadership books skip entirely: When do I document? What if personal issues are affecting performance? How do I give feedback to someone who used to be my peer? What if I've already said this and nothing changed? Feedback is one of the most powerful tools you have as a manager. It's how you develop people, drive performance, and build a team that actually wants to stay. And when you know how to do it well, it stops feeling like a risk - and starts feeling like one of the most meaningful parts of leading. This book will show you how.
Katie O'Brien Ceccarini is a Certified Executive Coach and Founder of Endurance Management Coaching. She started managing at twenty-two with no training or handbook and has spent more than two decades in the trenches - from running after school tutoring centers to scaling Customer Success at Yelp, to serving as Head of Learning & Development at Opendoor, to founding her own coaching and training business. She knows what it feels like to botch a conversation, learn from it, and come back better. Fearless Feedback brings together the frameworks and tools she has been teaching in manager trainings for years, now in one place for the first time. Everything in these pages comes from real teams, real conversations, and real results.
