Radical Candor

A New York Times and Wall Street Journal bestseller. A practical guide for those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, Radical Candor shows you how to be successful while retaining your integrity and humanity. From Kim Scott, former manager at Google and Apple, and CEO coach to Silicon Valley. 'Radical Candor will help you build, lead, and inspire teams to do the best work of their lives' - Sheryl Sandberg, author of Lean In If you don't have anything nice to say then don't say anything at all . . . right? While this advice may work for home life, as Kim Scott has seen first hand, it is a disaster when adopted by managers in the work place. Scott earned her stripes as a highly successful manager at Google before moving to Apple where she developed a class on optimal management. Radical Candor draws directly on her experiences at these cutting edge companies to reveal a new approach to effective management that delivers huge success by inspiring teams to work better together by embracing fierce conversations. Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism - delivered to produce better results and help your employees develop their skills and increase success. Great bosses have a strong relationship with their employees, and Scott has identified three simple principles for building better relationships:- Make it personal- Get stuff done- Understand why it matters Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people love both their work and their colleagues, and are motivated to strive to ever greater success. 'If you manage people - whether it be 1 person or a 1,000 - you need Radical Candor. Now' - Daniel H. Pink, author of the New York Times bestseller Drive Featuring a new preface, afterword and Radically Candid Performance Review Bonus Chapter, the fully revised & updated edition of Radical Candor is packed with even more guidance to help you improve your relationships at work.

Kim Scott is the founder of Candor Inc. and is a well known CEO coach in Silicon Valley, and the author of Radical Candor. She was a member of the faculty at Apple University and before that worked at Google leading the AdSense, YouTube and DoubleClick teams. Earlier in her career she was co-founder and CEO of a software start-up, managed a paediatric clinic in war-torn Kosovo and built a diamond cutting factory in Russia.

Introduction - i: INTRODUCTION Section - ii: HOW TO USE THIS BOOK Unit - 1: PART I A NEW MANAGEMENT PHILOSOPHY Chapter - 1: BUILD RADICALLY CANDID RELATIONSHIPS: Bringing your whole self to work Chapter - 2: GET, GIVE, AND ENCOURAGE GUIDANCE: Creating a culture of open communication Chapter - 3: UNDERSTAND WHAT MOTIVATES EACH PERSON ON YOUR TEAM: Helping people take a step in the direction of their dreams Chapter - 4: DRIVE RESULTS COLLABORATIVELY: Telling people what to do doesn't work Unit - 2: PART II TOOLS & TECHNIQUES Chapter - 5: RELATIONSHIPS: An approach to establishing trust with your direct reports Chapter - 6: GUIDANCE: Ideas for getting/giving/encouraging praise & criticism Chapter - 7: TEAM: Techniques for avoiding boredom and burnout Chapter - 8: RESULTS: Things you can do to get stuff done together-faster Section - iii: GETTING STARTED Acknowledgements - iv: ACKNOWLEDGMENTS Index - v: INDEX