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Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars.
Conrad Lashley is Professor Emeritus and Managing Editor of Research in Hospitality Management as well as Editor Emeritus of Hospitality & Society. He was previously Professor in Hospitality Studies in the Academy of International Hospitality Research in the Netherlands. He has had professorial appointments at several UK universities, and regularly makes keynote research presentations in Australia, Brazil, Germany, New Zealand, the Netherlands, the USA, and Sweden as well as in Great Britain. He is the author or editor of twenty-two books, including the sister volume to this text, Slavery and Liberation in Hotels, Restaurants and Bars. He has also published over one hundred papers in refereed research journals and volumes of conference proceedings. He has worked extensively with industry and generated commercial income from research and consultancy, as well as in-company management programs.
1.The Psychology of Discrimination. 2.Hidden in Plain Sight? Covert Prejudice and Subtle Discrimination. 3. Aesthetic Labour and Discrimination. 4.Fat Boys Don't Fly: The Tyranny of the Thin Frontline. 5. Five-Star Racism. 6.Why Women Don't Become Chefs. 7.The Boy's Club: Gender Bias in Hospitality Hierarchies. 8.Gender Profiles in Chinese Organisations. 9.The Poverty of Luxury: Bias in Hospitality Management Education. 10.Inequality in the Brazil Labour Market. 11. The Bolthole of Self-Employment: Migrant Workers Avoiding Prejudice and Discrimination. 12.Looking at THEM and seeing US.
