Harnessing Complexity for Better Outcomes in Public and Non-profit Services

Max French is Lecturer in Systems Leadership at Newcastle Business School, Northumbria University. Hannah Hesselgreaves is Professor of Organisational Learning at Newcastle Business School, Northumbria University. Rob Wilson is Professor of Digital Economy in the Faculty of Business and Law, Northumbria University. Melissa Hawkins is a Lecturer at Newcastle Business School, Northumbria University. Toby Lowe is Senior Lecturer in Public Leadership and Management at Newcastle Business School, Northumbria University and Visiting Professor in Public Management at the Centre for Public Impact.