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The Role of Service in the Tourism & Hospitality Industry

Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014. Sprachen: Englisch. 24,8 cm / 17,6 cm / 1,8 cm ( B/H/T )
EAN 9781138027367

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250 Seiten
April 2015
Taylor & Francis Ltd (Sales)

This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.

Ford Lumban Gaol, Fonny Hutagalung

Preface, Invited plenary speakers, articles